Expert Advice on Hospitality Topics

Effective Strategies for Beverage Waste Reduction at Sea

Posted by Nick Kaoukis on Wed, Jan, 21, 2026 @ 09:01 AM

Discover innovative and practical methods to minimize beverage waste on cruise ships and marine hospitality venues while boosting sustainability and profits.

Understanding the Impact of Beverage Waste in Marine Hospitality

The image depicts a modern cruise ship bar bustling with activity The bar is elegantly designed featuring polished wooden surfaces and chrome fixturesBeverage waste is a significant challenge for cruise ships and marine hospitality operations, impacting both profitability and the environment. Wasted beverages translate directly into lost revenue and increased operational costs, as every unused or discarded drink represents not only a sunk cost in ingredients, but also in storage, transportation, and disposal.

Additionally, beverage waste contributes to the overall environmental footprint of a cruise ship. Improperly managed waste can lead to pollution, strain waste management systems, and affect the sustainability goals of the hospitality industry at sea. Understanding the magnitude and sources of beverage waste is the first step toward crafting effective solutions.

Implementing Smart Inventory Management for Beverage Service

Smart inventory management is crucial to minimizing beverage waste on cruise ships. By accurately tracking inventory levels, usage patterns, and expiration dates, staff can avoid over-ordering and reduce the risk of spoilage. Using data-driven forecasting tools allows beverage managers to align supply with actual guest demand, ensuring products are consumed at their freshest.

Routine audits and implementing a first-in, first-out (FIFO) system further decrease waste by ensuring older stock is used before new arrivals. The right inventory process also helps in identifying slow-moving items, enabling menu adjustments and promotions to boost their consumption and avoid waste.

Staff Training and Engagement for Waste Reduction Success

A successful waste reduction strategy hinges on the buy-in and awareness of the entire crew. Comprehensive training programs should educate staff about the financial and environmental costs of beverage waste and empower them with practical steps to minimize it, such as precise pouring, responsible portioning, and timely restocking.

Engaging staff through incentives, recognition programs, and ongoing feedback fosters a culture of accountability and innovation. When crew members are invested in waste reduction, they are more likely to identify inefficiencies and suggest improvements that directly impact the operation’s sustainability and bottom line.

Innovative Technologies and Solutions for Onboard Waste Minimization

Emerging technologies are revolutionizing how cruise ships manage beverage waste. Automated inventory systems, smart dispensers, and connected point-of-sale (POS) solutions provide real-time data on consumption, helping to pinpoint waste hotspots and streamline ordering processes.

Other innovations include beverage recycling systems, on-demand mixing machines that minimize leftovers, and digital tracking tools that monitor waste trends. Investing in these technologies not only reduces waste but also enhances operational efficiency and guest satisfaction by ensuring popular items are always available and fresh.

Promoting Guest Participation in Sustainable Beverage Practices

Guests play a vital role in supporting beverage waste reduction initiatives. Cruise lines can engage their guests through educational campaigns, visible signage, and interactive programs that highlight the importance of sustainability and responsible consumption at sea.

Offering incentives for guests to finish their drinks, choose refillable options, or participate in green initiatives fosters a sense of shared responsibility. By involving passengers in waste reduction efforts, cruise ships not only minimize waste but also strengthen their brand reputation as champions of environmental stewardship.

Topics: Bar inventory, Restaurant Inventory, Scannabar Inventory system, Liquor Inventory savings, Loss prevention, Hotel Bar Inventory, Cruise ship bar inventory, Scannabar inventory app, Speakeasy

Loss Prevention: Don't Let Bartenders Rob You Blind

Posted by Nick Kaoukis on Tue, Sep, 25, 2012 @ 12:09 PM

By Bob Johnson

Part 1 of 2: Do Bartenders Steal?

bartender theftDo bartenders steal?  I've worked with some outstanding bartenders over the years, men and women who are honest, hard-working, team/family-oriented and loyal. I'd like to think all bartenders are like that, but according to some, I'm misguided.

Joe Motzi of Entrepreneur Consultants in New York wrote an article on the subject for Restaurant Hospitality magazine, in which he said: "The theft is incredible! In the past three years we ran across only one bartender who wasn't stealing from his employer. That's out of about 1,000 clients! Only one bartender went by the rules of the house!"

Employee Service Reports in Fort Myers, Florida, a surveillance service to restaurants and lounges since 1950, reports that more than 50 percent of bartenders surveyed are not recording sales. That's a polite word for stealing. After weeding out the undesirable employees, the theft problem goes away - at least until after the new hires are comfortable with taking advantage of management.

A Michigan bar owner I know fired her last nine bartenders for stealing - in just one year. The owner of the Au Main bar in New York City has filed a $5 million lawsuit against 12 former bartenders and his chief financial officer for "working together (collusion) against the house, not recording drink sales and splitting the money amongst them for the past 8 years". The CFO changed the numbers in the books to cover up the missing inventory.

The temptation for a bartender to steal, and the ease of doing it, is scary. Receiving cash each time you sell a drink creates the temptation to keep the money (is anyone watching?). The drink sale is simply not rung up. The money for the drink goes straight into the cash register drawer by hitting "00" (No Sale), or they work out of an open drawer. They keep track of how much they are "over" by using a type of abacus system - 3 match sticks in a nearby empty glass equals $30, or a black sneaker mark on the floor equals $20 (3 black marks and they're up about $60).

The bartender takes the "over" out of the cash register drawer before turning in their money. Selling a cup of coffee or a "virgin" daiquiri (non-alcoholic) increases the temptation for bartenders or servers to take that money, too. Most bars do not inventory non-alcoholic type drinks, and most do not require their bartenders/servers to issue a receipt for each sale.

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While taking from you, there's a good chance they're also cheating your customers. Your bar might feature "tooters", which are 24 shots of liquor served in a one-ounce tube. The bartender is supposed to sell them for a buck apiece, but decides to charge the customer $2 - and pockets $24 at the customer's expense. Of course, the house gets hurt when the customer discovers the scam.

The theft process starts when first hired. The bad bartender usually looks for areas where management is lax. They run little "spot tests" - seeing what will work and what won't. Once it's established what works it's full steam ahead.

Another type is the overt thief - one who steals openly, thinking no one, including the customer, realizes what he or she is doing. Professional spotters describe this type of bartender theft as "wide open". These people fear no one - customer or management.

This is reason enough to use professional surveillance companies, or spotters, routinely. Spotters are hired to watch for, and report, any act of theft by a bartender, waitress, manager, or any employee working on the premises.

However, there can be problems with spotters. Many don't understand a bartender's organization, motion, or actual transactions. Many are also "minimum wage plus expenses" employees of a local security company and have never tended a bar before. The best spotter is one who has bar experience and can detect a discrepancy in another bartender's work routines.

 

Bob Johnson is a nationally recognized Beverage Management consultant who specializes in multi-unit management of nightclubs/bars and bartending. He is a 50 year veteran of the bar business and is known for creating America’s first certification program for bar managers, “CBM” (Certified Bar Manager). Mr. Johnson has taught at Florida International University in Miami, Florida, serving as Professor of Beverage Management.

Mr. Johnson can be contacted at:

Website: BobTheBarGuy.com

Email: bjbarhop@aol.com

Tel: (800) 447-4384

Topics: liquor inventory, inventory managers, Bar inventory, bar inventory levels, bar efficiency, NightClub Management, managing liquor inventory cost, Bar Management, Nightclub Consulting, Loss prevention, bar control, inventory counting, inventory control